Terms of sales

1.Rates: individual attached

2.Reservations:

  • All bookings must be confirmed in writing to the hotel (E-mail)
  • We reserve the right not to register a reservation that would result from a promotional operation not agreed with the management, detrimental to the reputation of the establishment or unfair vis-à-vis all of our partners.
  • Minimum stay of 4 nights during high season and one night on the rest of the season

In case of special request we make the prior request

Cancellation / Flat-rate billing

In low season, it will be charged:

  • 20% of the total amount if cancellation is requested between 21 and 14 days before the start of the stay
  • 50% of the total amount if the cancellation is requested between 13 and 8 days before the start of the stay
  • 100% of the total amount if the cancellation is requested between 7 and 0 days before the beginning of the stay

In high season, it will be charged:

  • 50% of the total amount if cancellation is requested between 21 and 14 days before the start of the stay
  • 75% of the total amount if cancellation is requested between 13 and 8 days before the start of the stay
  • 100% of the total amount if the cancellation is requested between 7 and 0 days before the beginning of the stay

3.Terms of settlement

By bank transfer or check receipt of the invoice

Hotel le ray vert, SARL Hummingbird, place called the hull, 97126 Deshaies, Guadeloupe FWI. Any delay in payment in relation to the due date may prevent the acceptance of new customers and result in the invoicing of an interest of 1.30% per month, calculated pro rata temporis and from the first day of delay.

Bank details RIB Joint

Payment by bank transfer

BANQUE CIO-BRO
Code banque : 30047                  Code guichet : 14604
N°compte : 00020059801         Key RIB 52

Identifiant international             FR76 30047 14604 00020059801 52

Domiciliation                                 CIC Blois Maunoury

Titulaire du compte                      Sarl Hummingbird – lieu dit la coque – 97126 Deshaies

4. Consumption, Extras and visitor’s tax

They must be paid by the client before departure. In case of extension of stay an intermediate invoice will be established

5. Room rental

They are from 2.30 pm to 11 am

6 / Litigation

Any disputes or disputes that have not been issued during his stay by the customer, prior to his departure, can not be taken into consideration and filed without further action.